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Commercial Investigations

Commercial investigations that hold up

Corporate and commercial investigations for companies, attorneys and insurers across South Africa.

Apex Ops investigates fraud, theft, misconduct and loss for organisations that need to know what happened and need to be able to prove it. Our work is done under written mandate and within the law, and our reports are written to be used by clients to navigate risk and identify precautionary measures to prevent future damages, as well as recover what was lost when possible.

Scope

What we investigate.

Seven areas of work, all of them commercial. We do not take on domestic or matrimonial matters.

Fraud and financial misconduct

Procurement fraud, kickbacks, invoice manipulation, misuse of company funds and accounting irregularities.

Employee theft and misconduct

Stock loss, cash theft, time theft, conflicts of interest, breaches of policy, and the collusion that usually sits behind them.

Cargo loss and hijacking

Investigation of lost, stolen or hijacked consignments, including driver and depot collusion, syndicate involvement and recovery, for logistics operators and their insurers.

Due diligence and background screening

Verification of executives, suppliers, partners and counterparties before you sign, including criminal, credit, qualification and reputational checks with the subject’s consent where the law requires it.

Asset tracing

Locating assets and the people who hold them, in support of recovery and enforcement.

Surveillance and intelligence

Covert and overt surveillance, undercover placements and intelligence gathering, conducted lawfully and documented for evidence.

Workplace incidents

Independent investigation of incidents, allegations and grievances where the organisation needs findings it can defend.

Investigator reviewing case files and evidence at a desk at night
Method

How we work.

Mandate firstEvery investigation starts with a written mandate that sets out the question, the scope, the methods and the reporting. Nothing begins without it.
Lawful methodsWe operate within the Private Security Industry Regulation Act, the Protection of Personal Information Act and the Regulation of Interception of Communications Act. Evidence gathered unlawfully is evidence you cannot use, and we do not gather it.
Admissibility in mindOur investigators document chain of custody, keep contemporaneous notes and write reports that a chairperson, a commissioner or a court can follow.
DiscretionInvestigations are run on a need-to-know basis inside your organisation as well as outside it. Most of our work is never visible to the people it concerns until the findings are presented.
ReportingYou receive a written report with findings, evidence and recommendations, and, where you need it, our investigators are available to give evidence.

Who instructs us

  • Attorneys who need investigative support for a client matter
  • Insurers and loss adjusters assessing a claim
  • Logistics and fleet operators who have lost a load
  • Boards and audit committees that need an independent answer
  • Business owners who suspect something and need to know before they act

Frequently asked questions

Who instructs Apex Ops?

Attorneys, insurers and loss adjusters, logistics and fleet operators, boards and audit committees, and business owners who suspect something and need to know before they act.

How does an investigation start?

Every investigation starts with a written mandate that sets out the question, the scope, the methods and the reporting. Nothing begins without it.

Will the evidence hold up?

Our investigators document chain of custody, keep contemporaneous notes and write reports that a chairperson, a commissioner or a court can follow. Where you need it, our investigators are available to give evidence.

Do you take on domestic or matrimonial matters?

No. All of our work is commercial.

Is the first discussion confidential?

Yes. Initial discussions are confidential and without obligation.

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In confidence

Discuss a matter in confidence.

Tell us, in as much or as little detail as you are comfortable with, what you think has happened. Initial discussions are confidential and without obligation.